Privacy Policy

Core Group Privacy Policy

 

Effective Date: October 4, 2025

The Core Group (Sani Steels Pvt Ltd and its subsidiaries) is committed to protecting the privacy and security of the personal information we collect from our customers, suppliers, and website visitors. This Privacy Policy outlines our practices regarding the collection, use, and sharing of your information.

 

1. Information We Collect

We collect information to operate our business and provide you with superior service. This includes:

  • Personal Identification Information: Names, email addresses, phone numbers, and physical addresses when you request a quote, make an inquiry, or subscribe to our newsletter.

  • Transaction Data: Details about products or services you have purchased from us, including payment and delivery information.

  • Technical Data: Information about your visit to our website, including IP address, browser type, device information, and pages viewed, collected via cookies and analytics.

 

2. How We Use Your Information

The information collected is used exclusively to support our business operations and enhance your experience:

  • Customer Service: To respond to your inquiries, process orders, and manage accounts.

  • Marketing and Communication: To send you updates, promotional materials about our products (e.g., new lines of KOHLER or Villeroy & Boch), and news regarding our Real Estate ventures, only where you have consented to receive such information.

  • Business Improvement: To analyze website traffic, understand user preferences, and improve the design and content of our website and services.

  • Compliance: To comply with legal and regulatory obligations.

 

3. Data Sharing and Disclosure

We respect your privacy and do not sell your personal data to third parties. We may share your information with:

  • Group Companies: Sharing data among Core Group companies (Sani Steels, Core Entrade, Core Infrares, Core Estates) is essential for cohesive business operations, ensuring seamless service delivery.

  • Service Providers: Trusted third parties who assist us in operating our website, conducting our business, or serving our clients (e.g., IT support, delivery partners), under strict confidentiality agreements.

  • Legal Authorities: When required by law or necessary to protect the rights, property, or safety of Core Group, our clients, or others.

 

4. Data Security

We employ robust physical, electronic, and managerial procedures to safeguard the information we collect and prevent unauthorized access or disclosure. This includes secure hosting, encrypted communications, and restricted internal access controls.

 

5. Your Rights

You have the right to access, correct, or request the deletion of your personal data held by us. If you wish to exercise these rights, please contact us using the details below. You also have the right to opt-out of receiving marketing communications at any time.

Contact for Privacy Concerns:

The Data Protection Officer

Core Group Corporate Office

Email: online@coreindia.co.in